Our Advanced Diagnostic Service

Not sure what's wrong? That's our job. We'll pinpoint the problem before any work begins. No guesswork, no surprise fees.

Step one of every repair

Advanced Diagnostic

Whether your computer won't turn on, you can't log into the operating system, or something just isn't right, the first step is our Advanced Diagnostic. This thorough process involve testing each individual hardware component in your PC to pinpoint the source of the problem.

$40.00

Book your Advanced Diagnostic

What we check

Component-by-component testing to find the real cause.

Power & power supply
Motherboard
Processor
Memory (RAM)
Storage drive
Operating system & login

Our Process

From drop-off to repair, here is exactly how we get your computer back to life.

1

Drop-Off

Review Symptoms

Our skilled technicians begin with a thorough visual inspection to identify any visible damages or obvious issues and then check-in your computer.

2

Diagnostic

We Run Diagnostics

We begin with the Advanced Diagnostic, testing your system and its hardware to identify the root of the problem.

3

Results

Discuss Options

We'll identify what needs to be repaired or replaced and provide you with options, from fixing just the problem to making a full system overhaul. Rest assured, we'll only recommend the solutions that make sense for your specific situation.

4

Repair

Next Steps

If you choose to have us repair your computer, we'll work as quickly as possible, typically within 1-2 days, depending on whether any parts are needed, so you can get back to using your device.