Privacy Policy

Effective 09/01/2024

1. Introduction

Welcome to Computers CPR, located in Melvindale, Michigan. We provide a variety of PC repair and related IT services, including repairs, upgrades, and custom-built PCs. Protecting your personal information is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our perspectives and practices regarding your personal information and how we will treat it.


2. Information We Collect

We may collect and process the following data about you:


a. Personal Identifiable Information:

When you engage our services, we may collect personal information such as your name, address, email address, phone number, and payment details.


b. Technical Data:

We collect information about your computer and Internet connection, including your IP address, operating system, and browser type, for system administration and in order to create reports.


c. Device Information:

We may collect information about the type, make, and model of your device, particularly if you submit it for repair.


d. Service Usage Information:

Details of your visits to our website including, but not limited to, traffic data, location data, weblogs, and other communication data.


e. Communication Data:

If you contact us, we may keep a record of that correspondence.


3. Use of Your Information

We use the information we collect in various ways, including to:


Provide, operate, and maintain our services.Improve, personalize, and expand our services.Understand and analyze how you use our services, to develop new products, services, features, and functionality.Process your transactions and manage your orders.Send you updates, newsletters, and marketing materials that may be of interest to you.Respond to your comments, questions, and provide customer service.Monitor and analyze usage and trends to improve your experience with the services.Prevent fraudulent transactions, monitor against theft, and otherwise protect our customers as well as our business.Comply with legal obligations, resolve any disputes we may have with any of our customers, and enforce our agreements.


4. Disclosure of Your Information

We may share your information in the following situations:


a. With Third-Party Service Providers:

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These services may include payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.


b. Business Transfers:

In the event of a merger, sale, or asset transfer, or in bankruptcy, we may transfer your information to a third party, in which case that entity will assume the rights and obligations as described in this Privacy Policy.


c. Legal Obligations:

We may disclose your information if required to do so by law or if we believe such action is necessary to: (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) act in urgent circumstances to preserve the personal safety of users of the site or the public, or (d) protect against legal liability.


5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.


6. Policy for Children

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13 without verification of parental consent, we will delete such information from our files as soon as possible.


7. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.


8. Options Regarding Your Information

You have several options regarding the use of information on our Services:


a. Access and Update Your Information:

You may review, update, correct, or remove your personal information by contacting us directly.


b. Marketing Communications:

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing emails or by contacting us.


c. Cookies and Similar Technologies:

Most browsers accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.


9. International Data Transfers

Computers CPR is based in the United States, and the information we collect is governed by U.S. law. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries. By using our services, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this Privacy Policy.


10. Retention of Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).


11. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, erase, restrict processing, object to processing, and data portability. If you wish to exercise any of these rights, please contact us.


12. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to such websites, and we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those websites before providing any information to them.


13. Contact Us

If you have any questions or comments about this Privacy Policy, your rights and obligations stemming from it, or any other privacy issues, please contact us using the following details:


Computers CPR
Address: 2920 Oakwood Blvd.

Melvindale, MI 48122
Email: [email protected]

Phone: 734-363-8866


14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


By continuing to use our services after any changes to this Privacy Policy, you acknowledge and agree to the updated terms of the policy.

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