If your computer won’t turn on or you can’t log into the operating system, the first step is our Advanced Diagnostic. This thorough process may involve testing each individual hardware component in your PC to pinpoint the source of the problem.

Disclaimer: Diagnostics are $39.95 (non-refundable, due upfront). If you proceed with repairs, the $39.95 diagnostic fee will be applied toward the total service cost. Please back up all data before service—we are not responsible for any data loss. Typical turnaround time is 1–2 business days. If you choose not to proceed with repairs, devices must be picked up within 7 business days. A 24-hour cancellation notice is required. No-shows may reschedule once only; additional no-shows may forfeit service eligibility. 734-363-8866